Privacy Policy

Our Credit Union will collect only the nonpublic personal information that is necessary to conduct our business. That means just what is necessary to provide competitive financial products and services — no more.

Categories of Information That We Collect

We collect nonpublic information about you from the following sources:

  • From membership and loan applications and other forms, we obtain information such as name, address, Social Security number and income.
  • From your transactions with us or other companies that work closely with us to provide you with financial products and services, we obtain information such as your account balances, payment history, parties to transactions, and credit card usage.
  • From consumer reporting agencies, we obtain information such as your creditworthiness and credit history.
  • From verifications of information you provide on applications and other forms, we obtain information from current or past employers, other financial institutions, and other sources listed on the application.

Categories of Information That We Disclose & Parties to Whom We Disclose:

We disclose information to companies that perform services for us such as marketing services or printing services, other financial institutions with which we have joint marketing agreements, companies that help us complete transactions on your behalf, conduct the operations of our Credit Union, follow your instructions as you authorized, or protect the security of your financial records. All information we share is either permitted or required by law.

If you terminate your membership with Susquehanna Valley Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.

Confidentiality & Security:

We restrict access to nonpublic personal information about you to those employees who have specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.